Privacy policy – Jardines de Ciudad Mayakoba


Trust CIB / 2185 of CI Banco Institución de Banca Múltiple, (hereinafter “Jardines de Ciudad Mayakoba”), domiciled at Carretera Federal Chetumal Puerto Juárez Km 298, Ejido Norte, Municipality of Solidaridad, Playa del Carmen, Quintana Roo, es the person responsible for the use and protection of your personal data, and in this regard we inform you of the following:

The personal data that we collect from you will be used for the following: (a) Identification purposes; (b) Updating, if applicable, in the databases of Jardines de Ciudad Mayakoba as a client, which will include your history, for purely statistical purposes and to improve the service that Jardines de Ciudad Mayakoba provides; (c) Evaluation as a potential customer; (d) Provide the services and products required by the client correctly, as well as any other transaction related to the provision of commercial services; (e) Notification of new services or products that are related to those previously contracted or acquired; (f) Make charges to credit and / or debit cards for services that are provided; (g) Billing, and (i) In general,to comply with the obligations that we have contracted with you.

Purposes that are necessary for the service you request.

Additionally, we will use your personal information for the following purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better service: (a) Distribution of advertising via email; (b) Inform about changes, gifts and / or promotions for the clients of Jardines de Ciudad Mayakoba; (c) Evaluate the quality of the services provided by Jardines de Ciudad Mayakoba, and (d) Contact the client personally, by phone or by email, for the aforementioned purposes.

In case you do not want your personal data to be processed for these additional purposes, from this moment you can tell us this, by e - mail to:

The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products that you request or contract with us.

To learn more about the terms and conditions in which your personal data will be processed, such as the third parties with whom we share your personal information and how you can exercise your ARCO rights, you can consult the comprehensive privacy notice at:

Jardines de Ciudad Mayakoba

For more information about our development, find us at: